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Papers written by Author(s): 'Keith Savage'

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  • Working Paper

    Tapping Business and Household Surveys to Sharpen Our View of Work from Home

    June 2025

    Authors: Steven J. Davis, Lucia Foster, Nicholas Bloom, Brian McKenzie, Catherine Buffington, Cristina Tello-Trillo, Kathryn Bonney, Cory Breaux, Keith Savage, José María Barrero

    Working Paper Number:

    CES-25-36

    Timely business-level measures of work from home (WFH) are scarce for the U.S. economy. We review prior survey-based efforts to quantify the incidence and character of WFH and describe new questions that we developed and fielded for the Business Trends and Outlook Survey (BTOS). Drawing on more than 150,000 firm-level responses to the BTOS, we obtain four main findings. First, nearly a third of businesses have employees who work from home, with tremendous variation across sectors. The share of businesses with WFH employees is nearly ten times larger in the Information sector than in Accommodation and Food Services. Second, employees work from home about 1 day per week, on average, and businesses expect similar WFH levels in five years. Third, feasibility aside, businesses' largest concern with WFH relates to productivity. Seven percent of businesses find that onsite work is more productive, while two percent find that WFH is more productive. Fourth, there is a low level of tracking and monitoring of WFH activities, with 70% of firms reporting they do not track employee days in the office and 75% reporting they do not monitor employees when they work from home. These lessons serve as a starting point for enhancing WFH-related content in the American Community Survey and other household surveys.
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  • Working Paper

    Tracking Firm Use of AI in Real Time: A Snapshot from the Business Trends and Outlook Survey

    March 2024

    Authors: John Haltiwanger, Lucia Foster, Emin Dinlersoz, Catherine Buffington, Nathan Goldschlag, Zachary Kroff, Kathryn Bonney, Cory Breaux, Keith Savage

    Working Paper Number:

    CES-24-16R

    Timely and accurate measurement of AI use by firms is both challenging and crucial for understanding the impacts of AI on the U.S. economy. We provide new, real-time estimates of current and expected future use of AI for business purposes based on the Business Trends and Outlook Survey for September 2023 to February 2024. During this period, bi-weekly estimates of AI use rate rose from 3.7% to 5.4%, with an expected rate of about 6.6% by early Fall 2024. The fraction of workers at businesses that use AI is higher, especially for large businesses and in the Information sector. AI use is higher in large firms but the relationship between AI use and firm size is non-monotonic. In contrast, AI use is higher in young firms. Common uses of AI include marketing automation, virtual agents, and data/text analytics. AI users often utilize AI to substitute for worker tasks and equipment/software, but few report reductions in employment due to AI use. Many firms undergo organizational changes to accommodate AI, particularly by training staff, developing new workflows, and purchasing cloud services/storage. AI users also exhibit better overall performance and higher incidence of employment expansion compared to other businesses. The most common reason for non-adoption is the inapplicability of AI to the business.
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